Privacy Policy
Last updated: 24 July 2026
Private Nursing Murcia respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how personal information is collected, used and protected when you visit www.privatenursingmurcia.com or contact Private Nursing Murcia by telephone, WhatsApp or email.
1. Data Controller
Data Controller: Yolanda Solano Lorente
Professional name: Private Nursing Murcia
Profession: Registered Nurse in Spain
Location: Murcia, Spain
Email: info@privatenursingmurcia.com
Telephone / WhatsApp: +34 613 169 175
Website: www.privatenursingmurcia.com
2. Personal Data We May Collect
Depending on how you contact us, we may collect:
Your name and contact details.
Your telephone number and email address.
Your location, town or residential resort.
Information contained in your enquiry.
Appointment preferences.
Information necessary to assess or arrange a nursing visit.
Health information that you voluntarily provide when requesting nursing care.
Please only provide information that is necessary to explain your enquiry or arrange the requested service.
3. How We Collect Your Data
Personal data may be collected when you:
Contact us by WhatsApp.
Call us by telephone.
Send us an email.
Request information or a nursing visit.
Communicate with us through our Facebook page.
Browse this website, where limited technical information may be collected through cookies.
This website does not currently contain a contact form, online shop or online payment system.
4. Why We Use Your Personal Data
Your information may be used to:
Respond to enquiries.
Assess whether the requested nursing service can be provided.
Arrange, confirm, modify or cancel appointments.
Prepare and provide requested nursing care.
Communicate with you about your visit or follow-up.
Coordinate healthcare with professionals or organisations when necessary and authorised.
Comply with professional, legal and regulatory obligations.
Protect the safety and legal rights of the patient and the healthcare professional.
Personal data will not be used for unrelated advertising without your prior permission.
5. Legal Basis for Processing
Personal data is processed when necessary to respond to your request, take steps before providing a service, provide the requested nursing care, comply with legal obligations or protect legitimate legal interests.
Health information is only processed when necessary for the provision or management of healthcare by a qualified healthcare professional subject to professional confidentiality, or where another lawful basis applies.
Where consent is required, it may be withdrawn at any time without affecting processing already carried out lawfully.
6. Health Information
Health information is considered sensitive personal data and receives additional protection.
It will only be accessed and used when necessary to assess, arrange or provide nursing care and will be handled confidentially in accordance with professional obligations.
Please do not use WhatsApp, email or this website to request emergency medical assistance. In an emergency, call 112 immediately.
7. Data Retention
Personal data will only be retained for as long as necessary to:
Respond to your enquiry.
Arrange or provide the requested service.
Maintain any documentation required by healthcare or other applicable regulations.
Comply with legal obligations.
Establish, exercise or defend legal claims.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
8. Sharing Personal Data
Personal information will not be sold or rented.
It may only be shared when necessary with:
Healthcare professionals, clinics, laboratories or insurers involved in your care, where authorised or legally permitted.
Technology providers needed to operate the website, email or communications.
Professional advisers or public authorities where required by law.
Emergency services where necessary to protect vital interests.
Only the minimum information necessary will be shared.
9. WhatsApp and Third-Party Services
When you contact Private Nursing Murcia through WhatsApp, Facebook or another external platform, that provider may process personal data according to its own privacy policy.
Some technology providers may process information outside the European Economic Area using legally recognised safeguards where required.
Avoid sending unnecessary medical documents or highly sensitive information through social-media messaging services.
10. Data Security
Reasonable technical and organisational measures are used to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.
However, internet and messaging communications cannot be guaranteed to be completely secure.
11. Your Data Protection Rights
You may request:
Access to your personal data.
Correction of inaccurate or incomplete information.
Deletion of your data where legally applicable.
Restriction of processing.
Objection to processing.
Portability of your data where applicable.
Withdrawal of consent where processing is based on consent.
To exercise these rights, contact:
You may be asked to provide sufficient information to verify your identity.
You also have the right to submit a complaint to the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if you believe your data protection rights have been infringed.
12. External Links
This website may contain links to external websites or services.
Private Nursing Murcia is not responsible for the privacy practices or content of third-party websites. You should review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
This Privacy Policy may be updated when legal requirements, services or data-processing practices change.
The latest version will always be available on this website, together with its revision date.